Service Support Digital Solutions Manager, Group IT – Service Support | Baloise CH
Specialist in Digital Transformation | Focused on Customer Experience and Exploring AI
With a strong focus on enhancing customer experience, I have spent the past few years leading digital transformation initiatives in IT service support. I am currently exploring the integration of AI to further optimize these services. My expertise lies in modernizing systems and making them more user-friendly, always prioritizing the needs of end users. I collaborate closely with technical teams to drive innovation and improve service delivery, with a growing interest in leveraging AI to enhance outcomes.
Meet Emilie at the CIOSUMMIT Zurich 2025!
Lernen Sie Emilie Dumaine persönlich kennen:
